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Welcome to JetStream Federal Credit Union….. Where people matter most!
 

We would like to take this opportunity to welcome you to the JetStream family. Over the next few months, you’ll be receiving more information, through various mailings, about your accounts and JetStream Federal’s products and services. You’ll find that our commitment to our members is reflected in everything that we do from our products and programs, to our friendly, personal service.

We are ready for the data conversion this weekend! Below are a few things we would like you to know before April 1, 2013:

Account Numbers:
You should have already received your new account number and membership cards in a separate mailing. Plus, JetStream Federal’s fee schedule and new account disclosure.

Checks/Debit Cards:
All members who currently have a Mercy CU debit card should have already received a new JetStream Federal Visa Debit Card and PIN number. Checking accountholders your complimentary order of new checks should be arriving the week of March 25th.

Direct Deposits and ACH drafts:
JetStream Federal will continue to accept your direct deposit and ACH transactions for a period of time. As we receive and post transactions, we’ll send electronic Notifications of Change back to the financial institutions that originated the ACH transactions, providing them your new JetStream account number and our routing and transit number (267080355). We encourage you to contact your payroll company, social security and any other company or financial institution you may use for ACH transactions and notify them of your new account number.

Monthly Statements:
You will receive your March Mercy CU statement which will be your final statement from Mercy CU. On May 1st, you will start receiving your new JetStream Federal statements.

Online Statements:
If you currently receive your statements online only, you will begin receiving them again in the mail. However, after April 1st, you can log into JetStream’s Federal website www.jetstreamfcu.org and register to receive your JetStream Statements online.

Internet Banking, Bill Payment, and Mobile Banking:
Once your account number changes, you will have access to JetStream’s free online banking and bill pay program. We recommend if you currently have online bill pay, to print out your existing payees and their information to easily transfer that information on to our bill pay program. Once you’ve logged on to JetStream’s online banking, you can easily download our mobile app and have access to your account via your smart phone.

Alerts:
JetStream Federal allows you to monitor your account activity by receiving alerts via mobile text or email. You will be able to register for these alerts after April 1, 2013 once you log on to JetStream Federal’s online banking, FAAST Connect.

Loans:
The terms and conditions of your outstanding loan with Mercy CU will remain the same. You may continue to make your loan payments just as you always have.

To apply for a new loan:
At JetStream Federal, we have a large selection of loans that are designed to meet the needs of our diverse membership. If you would like to apply for a new loan,
please click here and follow the directions.

Contact Information:
If you would like additional information, please feel free to call us M-F from 8:00 a.m. – 4:00 p.m. or Saturdays from 9:00 a.m. – 12:00 p.m. at 305-821-7060 option 1 for the member services call center or email us at
eservices@jetstreamfcu.org

 

 
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ncua
Federally Insured by NCUA
to at least $250,000

visa Equal Housing Lender
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